Meet Sona
A new voice in behavioral health. From the company that cut the cost of substance-use care by 90%, Pelago is bringing the same clinical model to mental health and behavioral addictions. AI-native support with a clear path to human care. No waiting, no wrong door, just the right level of support.
Speak to Sona
Ask me anything…
A demo, not a diagnosis. This experience does not use an account or prior memories. Don’t share sensitive or identifying information. If necessary, Sona will point you to immediate human help, 24/7.
Tell Sona anything
Sona's awake
A voice-first clinical AI that’s always available, with no waitlist. Sona listens, learns, and responds, helping you work through what’s on your mind before it becomes something heavier. It remembers your story, so you never start from scratch.
Exactly. That’s why Sona exists.
Most people with behavioral health needs aren’t looking for a diagnosis, they’re looking for somewhere to start. But 2 in 3 fear being forced into a higher level of care than they want, so they choose nothing. Sona is the right-sized first step: real support now, and a clear path to more if you ever need it.
0%0% fear being pushed into more care than they want
0%0% of workers are dissatisfied with their mental health benefit
Then a human takes it from here
Sona operates under the supervision of Pelago’s in-house clinical team, and it knows its limits. When clinical care is the right answer, Sona connects you directly to available, in-network providers, with your history already summarised. No starting over. No repeating your story to a stranger.
Yes, it’s safer than any AI you’ve talked to
Sona was designed to meet a clinical standard, not a vibe. It scores higher than every frontier AI model (and expert clinicians) on suicide-intervention response, and tops the safety benchmarks our competitors themselves authored. General-purpose chatbots have no clinical training and no safety net. Sona has both.
0 SIRI-2:0 SIRI-2: best score ever recorded
00 VERA-MH
00 MindEval
+0+0 healthy days a month
0%0% reduction in frequent distress
Covering isn’t the same as caring for
Traditional behavioral healthcare is incentivised to prescribe more of the same. More therapy, more referrals, more sessions. The result: $10 billion spent since 2016, stagnant outcomes, and employee need greater than ever. The system defaults to human-led therapy regardless of need or severity, and charges you for access whether anyone engages or not.
0%0% of EAP referrals route to counseling, regardless of need
$0M$0M added spend per year per 1M members from access-fees
0%0% of workers dissatisfied with their MH benefit
You pay for outcomes, not sessions
Fees are 100% at risk, tied to measurable reductions in GAD-7 and PHQ-9 scores, backed by our ROI guarantee. It’s the same model Pelago proved in the hardest corner of behavioral health. By matching care to need instead of defaulting to the most expensive option, we cut the cost of substance-use care from $30,000 to $3,000.
0x0x ROI on Pelago's SUD program, independently validated
0%0% reduction in average cost of addiction care
0%0% of fees at risk (you don't pay if it doesn't work)
It’s already working, not just projected to
“Behavioral health is one of our fastest-growing cost areas. Pelago had already earned our trust through substance use treatment, bringing our cost of care down while improving outcomes and engagement. Sona applies that same approach to mental health, delivering clinically supervised AI that is accessible 24/7 for our people. So far, our employees love it. Its referring our people to the right care across our ecosystem, and doing it with a pricing model that’s based on outcomes.”
00 Ecosystem referrals per member across 30+ ecosystem partners.
0/50/5 Member satisfaction with Sona interactions
0%0% Increased enrollment rates in Sona relative to Lumen population baseline
0%0% Higher engagement among the highest-spend Lumen members
“I took every single one of Sona’s recommendations, and I worked on it. I feel overall so much better.”
Sharyn, Pelago member
“At first, the idea of using AI for my mental health, I had a little bit of reluctance about it. But after using Sona, I’m a believer.”
Matthew, Pelago member
“My quality of life and just my quality of living [has] gotten so much better since using Sona because I’ve been able to ease my OCD and anxiety, where before it was consuming me.”
Grace, Pelago member
“I took every single one of Sona’s recommendations, and I worked on it. I feel overall so much better.”
Sharyn, Pelago member
“At first, the idea of using AI for my mental health, I had a little bit of reluctance about it. But after using Sona, I’m a believer.”
Matthew, Pelago member
“My quality of life and just my quality of living [has] gotten so much better since using Sona because I’ve been able to ease my OCD and anxiety, where before it was consuming me.”
Grace, Pelago member
One vendor, every level of care your team needs
Stress, anxiety, low mood, sleep, whatever's weighing on you
Simple, self-guided tools and someone to talk to when you need it. Members see a 67% average reduction in depressive symptoms.
Drinking, smoking, prescription pain medication, cut back or quit, it's your call
Real tools and real support, on your terms. Members see a 70% reduction in drinking frequency within 60 days.
When a habit stops feeling like a choice
Gambling, gaming and other compulsive behaviors are treatable, with the same evidence-based, judgment-free care Pelago built for substance use. No diagnosis needed to start.
