Clinical Intelligence

The clinical memory built to scale acuity-matched care

Atlas is the EHR intelligence layer underneath Pelago. One member record, shared context, and an outcomes loop that gets sharper with every person it sees.

Legacy records were built for billing. Ours was built for care.

Every capability works twice. Once for the member, once for the business.

  1. Attention where it matters

    Clinical Intelligence surfaces at-risk members across Pelago programs and all levels of acuity, so clinical attention goes first to the people who need it most, whether or not they've asked for help.

    0 less

    admin load on clinicians

  2. Backup for every clinician

    Atlas refines clinician messages and surfaces evidence-based strategies in real time, so every clinician on the team can practice at the top of their license.

  3. Prepared before every conversation

    Full member context is assembled before every conversation, cutting prep time and raising the quality of the conversation that follows.

    0 min

    saved per encounter

  4. Time back for care

    Physician notes, coach documentation, and counselor notes are generated straight from the interaction, freeing up clinician time for the members who need it.

Every interaction makes the next one better

One record, shared context, and acuity-matched routing turn every interaction into data that sharpens the next one, so care keeps improving as the system learns.

  • Unified member record

    One unified member record across every level of acuity. From everyday support to high-acuity, more complex disorders.

  • Acuity-matched routing

    Members are directed to the right level of care, at the right time, as needs change.

  • Outcomes data flywheel

    Every interaction sharpens routing, safeguards, and care, so outcomes improve with every member Atlas sees.

Meet every member where they are

Clinical AI reaches the people traditional substance use care misses. It gives clinicians time back, but never replaces their judgment.

  • For members in active care

    AI-augmented support fills the space between sessions and before intake, so clinicians can focus their time on the moments that need them most.

  • For members not ready for human-led care

    A private, stigma-free front door: AI-led check-ins, screening, and daily support, with human supervision throughout, and a seamless handoff to a clinician the moment someone’s ready.

  • For every member

    Clinical Intelligence brings it together: one personalized daily plan that adapts in real time, whether someone’s working with Sona or a human care team member.

The same intelligence, at every level of care

Care Model

Every member, matched to the right level of care

See how clinical intelligence routes across the full acuity spectrum, from everyday support to the highest-acuity complex conditions, automatically matching need to the right level, and adjusting as it changes.

SonaNew

The always-on behavioral health specialist

Sona is Pelago’s voice-first clinical AI, providing assessments, triaging and everyday support. Everyone starts with Sona, and is then routed to the right program at the right time.

Frequently asked questions