From risky use to recovery — one connected care model

Specialty substance use care that meets members where they are, and fits seamlessly into your benefits ecosystem.

Expert clinical care, built for members

Gain access to a national team of physicians, nurses, coaches, and counselors. Our licensed providers deliver tailored care to meet the needs of each member — no matter what.

Clinical assessment

Assessment

We diagnose and determine the support each member needs and develop a unique care plan to fit their needs and lifestyle.

Virtual care

Improve accessibility and convenience with a telehealth solution for employees struggling with substance use disorders.

Physician-led MAT & Pelago Rx

Medication assisted treatment

Empower members with our comprehensive, provider-led medication assisted treatment (MAT). Members avoid pharmacy hassles with discreet prescription delivery that easily integrates with your PBM.

National care network

Offer your employees support when they need it most – we’ve ensured medication assisted treatment (MAT) is accessible to over 80% of the U.S.

Centers of Excellence

Our members have access to high-quality, clinically vetted inpatient treatment facilities. We coordinate their care in partnership with RCA and Banyan, and transition them back to Pelago after discharge.

Complex condition management

Appointments

Our team works within a collaborative care model to partner with other providers for members with conditions like mental illness, diabetes, anxiety, and more.

Care coordination

Care coordination

We navigate members through our program and go beyond SUM care when members need additional resources or specialty providers to support their journey.

“Our transformative program leads to earlier interventions that eliminate the costly health problems that typically cascade from ongoing substance dependence.”

Suzette Glasner, Ph.D.

Chief Scientific Officer

A stigma-free, digital-first experience built for real life

Help your people navigate towards brighter days with a fully digital program that meets members where they are — available 24/7, 365 days a year.

Digital CBT

Our members learn to identify and avoid triggers that lead to substance abuse.

Manage cravings

Craving tools

We provide members with the means to manage cravings effectively and attain their goals.

Health journey tracking

Members can monitor progress and witness their accomplishments in real-time.

Health milestones

Milestone insights

We provide insights – so members can deep dive into their results – and continue to propel themselves forward.

Research-backed, life-changing outcomes

Not all substance challenges are the same. Each requires a different approach. Our programs are personally tailored to each member to deliver lasting results.

67%

of Pelago members are opioid-free for at least three months after starting treatment.

70%

more likely to quit and stay smoke-free after one year than with traditional programs.

83%

of members feel that Pelago helped them improve their drinking habits.

Give your people the tools to reach health goals with remote monitoring

Provide your employees with the option of at-home devices to drive program outcomes and motivate members. Our treatment integrates breathalyzers, urinary test kits, and more.

Real care for real life

I’ve relaxed a little bit with my relationship with alcohol. It used to be very tense, sort of all or nothing. Whereas now, I’m starting to set my own goals through Pelago, so it helps me stay more positive and less restrictive. I’ve noticed I’m having more success that way.

Sydney

Pelago Member

My relationship with cannabis has changed... I don’t rely on it as much. After using Pelago for the last two months, I’ve really seen that I’m stronger than I give myself credit in discipline and not being dependent on it.

Erik

Pelago Member

I have goals that I’ve set for myself. In the app, I like that I can check the box that I didn’t have any drinks today. Having that accountability factor — it’s really helped me. It’s made me aware of my daily choices.

Julie

Pelago Member

Since starting Pelago, my relationship with opioids is non-existent. I’ve been able to keep the cravings at bay with the tools and the medication I’ve been prescribed. Pelago has impacted my day-to-day life simply by being there.

Stacey

Pelago Member

I’ve tried for a very long time on my own to quit smoking and reduce my drinking. [Pelago] helped me identify the challenges... I’ve had in the past and think about ways I can support myself as I change these habits. Having that communication with your coach, the daily check-ins... just having all those elements help you through the process. It’s an incredible app.

Bettina

Pelago Member

Alcohol has been a challenge in my life for at least the last decade. Being introduced to Pelago... it was a non-intrusive daily reminder of what I was succeeding at. My relationship with alcohol is dramatically different. Before it was the go-to... having 2 or 3 a night wasn’t a big deal. Now I’m thinking have I had 2 or 3 in the last month.

Scott

Pelago Member

I’ve been trying to quit cannabis for about a year... and I’ve tried and failed a couple of times until I tried Pelago. I would recommend the Pelago program to others.

Chris

Pelago Member

The last 5 years I’ve been struggling to quit [vaping]. I’m really excited to finally have the support I need. Its nice to be able to get on [the app] and listen to a quick audio on support and utilize the coaching feature. My substance use with vaping has changed dramatically. I finally see the light at the end of the tunnel.

Rachel

Pelago Member

As I get older, [drinking] is not aligning with what I want to do with my life anymore. I’m a new parent... and I wanted to be sure I could be the best parent possible and in a present state of mind. [Pelago has] totally refocused my mind on how you look at alcohol or how society looks at alcohol. Don’t be afraid to reach out and take that first step.

Grant

Pelago Member

Whole-person care that actually works

We address each employee’s entire health journey, from start to finish.

Seamless care

Pelago integrates within your ecosystem to provide end-to-end holistic care.

Care network

If a member is in need of additional expert support, we’ll refer them to our provider network.

Co-occurring treatment

Our Care Team manages complex conditions for members with mental illness, diabetes, or heart disease.

One program, all the help members need

Pelago’s virtual clinic empowers members via a range of personalized, evidence-based solutions.